Câu hỏi thường gặp (FAQ)
Giải đáp chi tiết về quy trình định giá, thủ tục giấy tờ, thanh toán tiền mặt trong ngày và kéo xe miễn phí.
Yes, the appraisal is completely free. On-site inspections are also free of charge.
It usually takes about 15–30 minutes. The duration may vary depending on the vehicle's condition.
Yes, we offer free on-site appraisals within our service area.
Yes, we purchase accident-damaged, non-running, and even flooded vehicles.
Yes, we can buy vehicles even if the inspection has expired. Pickup is available.
Payment is made on the same day of the contract, by cash or bank transfer.
You’ll need the vehicle registration, seal certificate, recycling ticket, etc. Please contact us for details.
Yes, you can. We will assist you with the loan settlement process.
Absolutely. You’re free to decline if the offer does not meet your expectations.
Yes, we operate year-round, including weekends and holidays (except New Year holidays).
Yes, we handle all the paperwork for ownership transfer free of charge.
Yes, you're welcome to request an appraisal without obligation.
No, there is no fee even if you cancel after the appraisal.
Yes, we buy temporarily deregistered vehicles as well.
Yes, we can handle vehicles without plates.
Yes, please contact us to schedule an appointment for on-site appraisal.
Yes, we export vehicles and can buy cars specifically for export.
Yes, we buy vans, commercial vehicles, and trucks.
Yes, if eligible, we will assist you in getting your tax refund.
As long as you have the registration document, we can check it for you.
We usually ask the owner to be present, but arrangements can be made.
Yes, we may be able to assist depending on your location. Please contact us.
Yes, we handle many corporate-owned vehicles.
We take full responsibility after ownership transfer, so there’s nothing to worry about.
Yes, we also buy cars with engine trouble or failure.
No problem. We’ll handle it during the pickup.
Sorry, we do not purchase individual car parts.
Yes, we can assist with auction listings or bidding (subject to conditions).
Usually valid for 3 days, but subject to market changes.
It’s based on vehicle condition, year, mileage, market demand, and export potential.
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