個人情報保護方針
お客様の信頼に応える情報管理と安心のお約束

“Personal information” refers to information that can identify a living individual, including name, date of birth, address, phone number, email address, vehicle information, and other identifiers.

We may collect personal information through the following methods:

Collected personal information is used for the following purposes:

• Conducting vehicle appraisal, purchase, sales, global export, and eco-friendly auto recycling
• Processing statutory vehicle title transfer and deregistration at the Transport Bureau
• Responding to inquiries, scheduling on-site appraisals, and arranging free vehicle towing
• Fulfilling contracts, executing same-day cash payments, and processing bank transfers
• Improving service quality, providing aftercare, and introducing relevant vehicle solutions
• Preventing fraudulent transactions and fulfilling statutory obligations to police and tax authorities

We do not provide personal information to third parties except in the following cases:

• With the customer’s explicit prior consent
• When required by applicable Japanese laws and regulations (court orders, police inquiries)
• When necessary to protect life, body, or property and obtaining consent is impractical
• When sharing necessary minimum information with vetted subcontractors (e.g., transporters)

We take appropriate security measures to maintain the accuracy and safety of personal information, and to prevent leakage, loss, alteration, or unauthorized access.

When outsourcing operations, we ensure contractors handle personal information appropriately through contracts and supervision.

We may use cookies and analytics tools to improve user experience and analyze website traffic. The information collected does not identify individuals.

If requested by a customer, we will promptly respond to disclosure, correction, or suspension of their personal information after verifying their identity.

We may revise this Privacy Policy when necessary. Updates will be posted on our website.

For inquiries regarding this Privacy Policy, please contact: